"In both cases, the initiator of the robotic cleaning implementation was the Moscow Department of Healthcare. Both institutions are accountable to it. But how different were the people's approaches, the management's approach to adopting innovations. For some, innovation is great—they are willing to overlook minor issues but implement, test, achieve results, and provide feedback. In the other case, they don’t want to talk to you, they fear innovation, and therefore the project doesn’t move forward," noted Maxim Oleynikov.
At the flagship center of the V.V. Veresaev City Clinical Hospital, the equipment is rarely used. Management fears it may break down due to improper operation.
However, both cleaning robots are actively working at the flagship center of the N.V. Sklifosovsky Research Institute for Emergency Care.
Here, they help address staff shortages and perform regular wet floor cleaning in the entrance area, corridors, and elevator lobbies. High traffic does not hinder the devices’ efficient operation.
The robots allow cleaners and junior medical staff to focus on tasks requiring manual labor: sanitizing restrooms and food service areas, disinfecting contact surfaces, cleaning stairs and examination rooms, etc.
Eliminating routine operations is particularly critical in medical cleaning, where employees must focus on complying with especially strict standards and protocols.
Staff at the flagship center of the N.V. Sklifosovsky Research Institute have fully mastered operating the robots, which are equipped with an intuitive Russian-language interface.